SHIPPING POLICY

Last Updated: August 29, 2026

At Jagmohini, we are committed to delivering your orders safely and efficiently. Please read the following Shipping Policy to understand our shipping and delivery process.

1. Shipping Coverage

We currently offer shipping across India.

Orders are delivered to the shipping address provided by the customer at the time of checkout. Customers are responsible for ensuring that the delivery address, phone number and other contact details are accurate.

2. Order Processing

Once your order is successfully placed and payment is confirmed, our team will process and prepare your order for dispatch.

Orders are generally processed within 2–5 business days.

Processing may take longer during:

  • Sales and promotional periods
  • Festive seasons
  • Public holidays
  • High-volume order periods
  • Unforeseen operational circumstances

3. Delivery Time

After dispatch, orders are generally delivered within approximately 5–10 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to circumstances beyond our control.

Remote locations may require additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is placed.

Shipping charges may vary depending on the delivery location, order value or applicable promotional offers.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided to you through the contact details associated with your order.

You can use the tracking information to check the current status of your shipment through the applicable courier service.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur because of:

  • Courier or logistics issues
  • Weather conditions
  • Natural events
  • Public holidays
  • Government restrictions
  • Incorrect or incomplete address information
  • Remote delivery locations
  • High order volumes
  • Other circumstances beyond our reasonable control

Jagmohini will make reasonable efforts to assist customers in case of delivery delays but cannot guarantee a specific delivery date.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned because of an incorrect, incomplete or inaccessible address provided by the customer, additional shipping charges may apply for re-delivery.

Please carefully verify your address before completing your order.

8. Failed Delivery Attempts

The courier partner may make multiple delivery attempts. If the customer is unavailable or does not respond to the courier, the package may be returned to Jagmohini.

Any additional shipping or re-delivery costs may be applicable in such cases.

9. Damaged Package

If your package appears visibly damaged or tampered with at the time of delivery, we recommend checking the contents immediately and contacting our customer support team as soon as possible.

Please retain the original packaging and shipment details until the issue has been resolved.

10. Delivery Confirmation

Once the courier partner marks an order as delivered to the provided shipping address, the order will be considered delivered.

If you believe your order has been incorrectly marked as delivered, please contact our customer support team promptly with your order details.

11. International Shipping

At present, Jagmohini ships within India only. International shipping may be introduced in the future and will be subject to separate shipping terms, charges and applicable regulations.

12. Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team with your order number and delivery details.

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